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Training

Webinar classes, self guided training, and more: we have training covered.

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Support

Unlimited support: All the help you need, when you need it.

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Documentation

High quality documentation materials available on demand for training or reference!

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Unlimited Support.

The ResiDex Software Support Team is here to provide assistance 24 hours a day, 7 days a week, 365 days a year.

As much help as you need, right when you need it.

  • Unlimited support & training during business hours.
  • Unlimited emergency support outside of business hours.
  • Phone
  • Webinar
  • Video Conference
  • E-Mail
  • Secure file sharing

 

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An Unparalleled team.

The ResiDex Support team is the best in the business.  Our team of nurses and experts will work with you as partners; we are here to work with you to help you solve your problems as quickly as possible, implementing solutions and best practices to prevent future problems before they start.

We will listen carefully to your needs and concerns, and work with you to achieve your goals!

Easy Onboarding.

Starting a new EHR / E-MAR system can be a difficult, tense project – it doesn’t need to be.

With RTasks, you will have a dedicated implementation team focused on your success in launching our system.  We’ll work with you to prioritize your specific goals, help you identify obstacles, and guide you through the process for a smooth launch!

Detailed Documentation

Our documentation library has guides to help you navigate and use any part of RTasks. Quickly find a solution, look up references, explore what capabilities you might not be using, and even walk through your own self-guided training if you’re so inclined!

Explore our docs!

Unlimited Training

ResiDex provides as much training as you need, as often as you need it, delivered in the way that works best for your organization.

  • Dedicated training sessions
  • Regular recurring live training webinar  classes
  • Ad hoc training on demand
  • Video tutorials
  • Built in Learning Management System for self-guided training

 

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We listen.

“ResiDex has taken every opportunity to listen to our company’s needs, and customize their product to match our expectations. The customer service has been outstanding.”

-Ryan J., Group Home organization in Minnesota

We're just a call away.

RTasks is one of easiest programs to learn and customer service is spot on. Just call if you get hung up.”

-Erica N, Assisted Living Administrator in Alaska

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